With the following information, we would like to provide you as a customer, business partner, supplier, vendor or their employees with an overview of how we process your personal data and your rights under data protection law. Please note that this general data protection information does not constitute the data protection declaration of our websites – you can find this Data Protection: Fette Compacting
Controller
Fette Compacting America, Inc. is responsible for the data processing described below.
I. Data processing:
We collect and process personal data for the following purposes:
1. Contract initiation and performance; sale of goods and services
We process your personal data in the context of the sale of goods and services for the purpose of carrying out pre-contractual measures and fulfilling the contract concluded with you or your company, for necessary correspondence in the context of the business relationship and for invoicing. If you act as an employee or representative of our contractual partner, we process your personal data in our legitimate interest in having a direct contact and smooth communication.
In particular, we process master data (name, address, contact data such as e-mail address, telephone number), identification data (e.g. ID card data), authentication data (e.g. access authorizations) and, if applicable, sales data, data on your position and function in the company.
Your personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the processing of your personal data in the context of the sale of goods or services, this is the case when the contract has been fulfilled and all claims arising from the contractual relationship have lapsed and there are no longer any statutory retention periods.
2. Entering your contract or business partner data and ongoing business relationship
The processing of your personal data as well as the personal data of the contact persons of your company in the context of entering your contract or business partner data and data of the ongoing business relationship is done for the purpose of the acceptance, execution and settlement of the respective order as well as our legitimate interest in considering you for future purchase enquiries (for the right to object in the event of data processing, see “Your rights as a data subject”).
Your personal data as well as the personal data of the contact persons of your company will be deleted as soon as they are no longer required for the processing of purchase enquiries, execution and invoicing of the respective order, i.e. when the contract on which the order is based has been fulfilled and all claims arising from the contractual relationship have lapsed and there are no longer any statutory retention periods. In the event of consideration for future purchase enquiries, we will delete your personal data (contact details of the contact person) if your company is finally no longer interested in being considered for future purchase enquiries or tenders or has declared a corresponding objection to the data processing, at the latest however after 10 years.
3. Evaluations, direct marketing, newsletters, customer surveys
We carry out evaluations of your data to improve processes and reduce (compliance) risks.
If we receive your business or private e-mail address in connection with the sale of a good or service, we may use this address for direct advertising for our own similar goods or services, unless you have objected to the processing. When collecting your address and each time it is used, we clearly indicate that you can object to this use at any time without incurring any costs other than the transmission costs according to the basic rates.
In addition, we may inform you and advertise our products and services via direct mail in order to provide commercial information. If you do not wish to receive direct advertising, including direct mail, you can object to data processing for this purpose to the office named above and in the respective advertising e-mail or direct mail.
4. Data processing in context of first communication
We process your data, which you transmit to us in connection with contacting us, exclusively for processing your request.
5. Data processing in the context of audio and video conferencing
For communication with our customers, we use online conferencing tools. If you communicate with us via video or audio conference via internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
In doing so, the tools collect all data that you provide/enter to use the tools (e-mail address and/or your telephone number). Furthermore, the tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other information related to the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required to handle the online communication. This includes, in particular, IP addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection. If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Please note that we do not have full influence on the data processing done by these service providers. For further information on data processing, please refer to the data protection policy of the respective tools used.
The tools are used to communicate with prospective and existing contractual partners or to process your request. Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company.
II. Data sources
Personal data that we have not collected directly from you may be taken from publicly accessible sources (e.g. trade register, website, press) or collected from the following sources: other persons in your company, if we need your personal data to process a specific request or in the context of an ongoing business relationship; credit agencies.
When collecting and processing your data as part of the customer database, we act with Group companies as third parties or so-called “joint controllers”. We have concluded a separate agreement with the respective companies for this purpose. If you exercise your rights to information, deletion, etc. (see section below), Fette Compacting GmbH is responsible for the implementation of your rights within the scope of joint responsibility.
III. Storage period
Unless we have already informed you in detail about the duration of data processing, the following applies: we delete personal data when it is no longer required for the aforementioned processing purposes, you have revoked your consent to data processing and there are no statutory retention obligations that prevent deletion/destruction. The statutory retention and documentation obligations and depend on the processing purpose.
IV. Data recipients
We only transfer your data to third parties if this is permitted under data protection law. We may also pass on your data to external service providers (IT service providers, data/shredders, logistics, printing services, telecommunications, debt collection, consulting and advisory services as well as sales and marketing, service providers for advertising mailings), which support us in data processing within the framework of commissioned processing strictly bound by instructions and on the basis of a data processing agreement.
V. Your rights as a data subject
If you are a resident of the United States you may be entitled to certain rights dependent on your state of residence. You may have the following data protection rights:
If you wish to access your personal information you can do so at any time. Once we receive your request, we will disclose to you the information requested (including the provision of a free copy), including:
– The categories of personal information collected;
– The categories of sources of such information;
– The purposes for which we collected the personal information;
– The categories of personal information that we have disclosed for a business purpose;
– Information about any sales of your personal information.
You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete data. You also have the right to restrict processing and object to the use of the data. You have the right to request deletion of your information at any time by sending an email to dataprivacy@fette-compactng.com. Upon receipt of your deletion request, all data associated with you will be deleted. You can request portability of your personal information, transferring the data collected about you to you or to a designated third-party. You have the right to not receive discriminatory treatment for exercising your rights, and we will not discriminate against you for exercising any of your rights.
Your rights may be restricted in case a legal obligation to store your personal data is applicable. If you wish to exercise any of these rights or want further information, please contact the office mentioned in the imprint.
VII. Contact details
Our data protection contact is:
First Privacy BV
Naritaweg 127—137
1043 BS Amsterdam
Web: https://www.first-privacy.eu/
Email: amsterdam@first-privacy.com
If you contact First Privacy BV, please also indicate the responsible office in doing so, which is named above.
Last update of this data protection declaration: February 2024.
The further development of our company may also affect the scope with personal data. We therefore reserve the right to change this data protection declaration in the future within the framework of the applicable data protection laws and, if necessary, to adapt it to changed data processing realities. We will notify you separately of any significant changes to the content.